Productive Automation – Flowbuilder for Customer Service
I spent ten years working in customer service, I eventually moved into configuring of salesforce I had some ideas and suggestions straight off the bat. These suggestions helped the organization I was tasked with supporting. Flowbuilder for Customer Service
One Page Project: Staff Productivity Log Tracking
Still, I once encountered the challenge of tracking what people were doing specifically across multiple objects. Productivity Log tracking is…
One Page Project: Promocode Checker
In this tutorial we are going to create a system which automatically checks promotion against a promocode provided by the customer. If valid then..
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One Page Project: Urgent Case Display
When you or other staff are working on cases, it is always best to make sure cases do not fall through the cracks. A great way to utilize screen flows is…